REFUND & CANCELLATION POLICY
Cancellation of an order will be permitted and considered only if it is done within the 24 hours of placing it.
A cancellation can be made in the following ways: a) By logging into your account at www.paperwall.in and by using the cancel order feature or b) By intimating us via email on firstname.lastname@example.org mentioning the order number.
Hence, a 100% refund will be made to the customer/user at the earliest, if only the order stands cancelled within the 24 hours of placing it and if the payment has already been made and stands successful.
DELIVERY & SHIPPING
We, at Paperwall Media & Publishing Pvt.Ltd value you – our dear customer and are thankful for to have given us an opportunity to serve you.
The order starts getting processed with immediate effect after the completion of the first 24 hours since placing it. Best efforts will be taken to have your order shipped to you at the earliest. We take pride in using the services of the Indian Postal System for shipping in India as well as anywhere in the world. We may however judiciously as when and required use the services of reputed courier companies too. We, at Paperwall Media & Publishing Pvt.Ltd are trying our level best to refrain from charging our esteemed customers the shipping /courier charges applicable. However, we do not guarantee the same always. Our customers/users will be informed as and when if the courier/shipping/postal charges are to be levied when they make purchases on our site.
TERMS & CONDITIONS
This site – www.paperwall.in is owned and operated by Paperwall Media & Publishing Pvt.Ltd. All the content included on this site which encompasses the text, designs, videos, audios, graphics and all the imprints whether indicated trademarked or non-trademarked are the property of Paperwall Media & publishing Pvt.Ltd and its respective founding member/s and are protected by international copyright laws.
None of the content on this site may be downloaded, copied, reproduced, republished, posted, transmitted, stored distributed or sold without the prior permission of the respective copyright holder/s and the publishing house. The content on the company’s social media pages can be shared and/or/maybe downloaded (only if indicated so).
Requests to republish any of the content (which includes a poem/poems/extracts or quotations) contained in the books published by us should be addressed to us via email – email@example.com
To make browsing on our site easy and convenient to our users, customers and readers we may include links to third party Internet websites which are obviously controlled and maintained by the respective third parties only. These links however do not constitute any endorsement by us of them.
With integrity and great effort we ensure the accuracy of the prices and the availability of the titles displayed on our site published by us and otherwise, but this cannot be guaranteed throughout as the price and availability may change without notice due to unforeseen/foreseen circumstances. Ex: a new edition or maybe a sale.
Paperwall Media & Publishing Pvt.Ltd does not assure in spite of all the safety measures undertaken by it that our site: www.paperwall.in will not be free of infection by viruses or anything else which maybe harmful or destructive.
Hence, to the extent permitted by law Paperwall Media & Publishing Pvt.Ltd herby disclaims all liabilities arising in connection with any loss and/or damage taking place or arising with the use of or the inability to use/access our site or the websites of the third parties linked through us.
We reserve the right to make any changes on our website as and when necessary. Whatever content visible to the user should be treated as the last updated content.
Paperwall Media & Publishing is not liable for any incident arising out of misuse of a) debit card, b) credit card, c) internet banking facility or any other mode of payment used on our website.
Paperwall Media & Publishing Pvt.Ltd collects information through its website-www.paperwall.in in regard to what pages have been accessed or visited by our customers/users. The information volunteered by the user as and when registering on our site. We use this information for internal review, in order to improve the content on our site as also to make it more user friendly. User information volunteered to us will also be used to send updates in regard to the site. Mailers will also be sent to respective email IDs of the users from us in regard to new releases/events and updates. If you wish to stop receiving any communication from us then we will be happy to respect your decision. Kindly indicate so via an email to us at firstname.lastname@example.org